Gather the entire organization’s knowledge in ACE Knowledge and provide customized responses to your customers, subcontractors and customer service teams in all of the languages used in your business.
Manage everything from the same platform
ACE Knowledge allows the editor to create guides, train the chatbot, create and configure user interfaces and set business rules for the service easily and quickly. All in one place!
Smart FAQ, internal knowledge portal or chatbot. Our interfaces mean you can share the right knowledge with the right person, regardless of channel. It is easy to customize the look of the interfaces to match your organization's graphic profile, and of course they look just as professional on your computer, tablet or cell.
View, compare, and recreate previous versions of content.
Ready-made integration with several market leading suppliers.
Support for roles, groups and simple configuration for single sign-on.
Determine when new content will be published and unpublished.
Manage content in 17 different languages in ACE Knowledge.
Create different versions of the same content for a range of target groups.