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    Cookie Policy

    On our websites, we use cookies and other similar technologies. You can choose whether you want to allow our websites to store cookies on your computer or not. You can change your choices at any time.

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    You choose whether you want to accept cookies on your device or not. Your consent is required for the use of cookies, but not for such cookies that are necessary to enable the service that you as a user have requested. If you do not accept our use of cookies, or if you have previously approved our use and have changed your mind, you can return to your cookie settings at any time and change your choices. You do this by clicking on the cookie button/link. You may also need to change the settings in your browser and manually delete cookies to clear your device of previously stored cookies.

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    A cookie is a small text file that is stored on your computer by the web browser while browsing a website. When we refer to cookies (“cookies”) in this policy, other similar technologies and tools that retrieve and store information in your browser, and in some cases forward such information to third parties, in a manner similar to cookies. Examples are pixels, local storage, session storage and fingerprinting.

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    Third Party Cookies
    We use third-party cookies on our websites. Third-party cookies are stored by someone other than the person responsible for the website, in this case by a company other than Telia.

    Telia uses external platforms to communicate digitally, these include the Google Marketing Platform and others. The platforms use both first- and third-party cookies as well as similar techniques to advertise and follow up the results of the advertising.

    A third-party cookie can be used by several websites to understand and track how you browse between different websites. Telia receives information from these cookies, but the information can also be used for other purposes determined by third parties. Third-party cookies found on our website are covered by each third-party privacy policy. Feel free to read these to understand what other purposes the information can be used for. Links are in our Cookie Table.

    For information about which third-party cookies are used on our websites, see our Cookie Table. For more information on how Telia handles personal data in connection with transfers to third parties, read our Privacy Policy.

    Cookies on our websites

    In order for you to have better control over which cookies are used on the websites, and thus be able to more easily decide how cookies should be used when you visit our websites, we have identified three different categories of cookies. These categories are defined based on the purposes for the use of the cookies.

    In our Cookie Table, you can also see which category each cookie belongs to, for what purposes it is used and for how long it is active.

    We have identified the following three categories of cookies. All categories contain cookies which means that data is shared with third parties.

    Necessary
    These cookies are necessary for our website to function securely and correctly, therefore they cannot be turned off. For example, cookies identify you when you login to and know where you are in the buying process.

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    These cookies give us information about how our websites are used and give us the opportunity to improve the user experience. There are also functions that make it possible to run our chatbot and that we remember your settings, such as language selection, addresses, etc.

    Marketing
    These cookies help us and our partners to display personalized and relevant ads based on your surfing behavior with us, even when you later visit other websites. The cookies in the category are used for targeted marketing and profiling, regardless of which device or devices you have used. Information collected for these purposes can also be combined with customer and traffic data we have about you, if you have given your consent for us to use your traffic data for marketing and not objected to the use of your customer data for marketing purposes.

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    We save your cookie consent for 12 months. Then we will ask you again. Please note that some cookies have a lifespan that exceeds these 12 months. You may therefore need to change the settings in your browser and manually delete all cookies.

    More information on how to turn off cookies can be found in the instructions for your browser.

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    If you choose not to accept our use of cookies, the functionality and performance of our websites may deteriorate as certain functions are dependent on cookies. A blocking of cookies can therefore mean that the websites’ services do not work as they should.

    Your security with us
    If you want to read more about your rights and how we protect your privacy, go to our privacy policy for private customers (C2B) or corporate customers (B2B). You are always welcome to contact us at dpo-se@teliacompany.com if you have any questions.

    Our cookie policy may change in the future.

    More information about cookies can be found at the Swedish Post and Telecom Authority (PTS).

    Our Cookie Table

    Below, you will find a list of the cookies and similar technologies that we use on this website. These cookies are stored on your device by us.

    Cookie domain Cookie Category Purpose Life span
    ace-showcase.com moove_gdpr_popup Necessary (Level 1) The cookie is used to remember what level of cookie consent the user has given consent to. 12 months
    ace-showcase.com pll_language Necessary (Level 1) The cookie is used to store the language preference of the user. 12 months

    Below is a list of the tools that use cookies and similar technologies that we uses on the website. The tools can use both first-party and third-party cookies.

    Vendor Application Category Purpose More information about the application Third party settings
    Telia Telia ACE Analytics & functionality (Level 2) Humany is the tool we use for chat including a chat bot. The cookies are used to manage the flow of chat messages. Humany store cookies in the web browser in order to show correct information when you chat with the customer service or a chat bot. You can make settings in your own browser to control cookies from several different parties. The possibilities depends on which browser you use.
    Google Google Analytics Analytics & functionality (Level 2) Google Analytics is a web analytics tool used to analyze the behavior and use of Telia’s websites. Here you can read more about which cookies Google Analytics places. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage You who use Google chrome can choose to turn off all Google Analytics cookies, see here: https://tools.google.com/dlpage/gaoptout
    Google Youtube Analytics & functionality (Level 2) Youtube is used in order to be able to show videos from Youtube on our website. In order to do this, Youtube sets third-party cookies in order to be able to display the requested content. Information collected by this tool may also be used for other purposes by the provider Google. For more information on how Google processes your personal data and uses cookies: https://policies.google.com/privacy och https://policies.google.com/technologies/types As a Google user, you can manage your ad settings at the following link: https://adssettings.google.com
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