Event Archives - Telia ACE

Make systems work for you with Telia ACE Workitem

March 7, 2024March 8, 2024
1 min read

Make systems work for you You’ve probably heard “Work smarter, not harder” more times than you can remember but somehow the phrase often seems to suggest that smarter really means harder. With Telia ACE Workitem we mean what we say with smarter. It’s all about…

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What’s hot (and what’s not) in customer service?

March 13, 2020May 16, 2024
2 min read

Telias Mats Andreasson has attended the Kundeservicedagane business event every year since 2016. We checked in with him to hear what’s been trending over the past few years. What has been hot, what has cooled off and what is everyone curious about right now? Hi…

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