The Power of ACE – Solna
We’re excited to invite you to the most powerful customer service event that’s happening this fall: The power of ACE presented by Lena Erlandsson, Head of Product Management at Telia ACE.
You will get a chance to meet the Telia ACE product management team, see best practices from colleagues in the industry using our solution to optimize the customer experience and learn how you can make the best out of Telia ACE.
We promise you plenty of insights and inspiration that will benefit your organization turning them into reality.
Sessions are held in Swedish.
Please note that this event is exclusively for Telia ACE customers. Reach out to your Telia ACE contact if you have not received an invitation.
We start the day with a lunch in the Bistro before we kick off the conference. See below for the agenda.
- Language: Swedish
Hourly Schedule
Agenda
- 11.00 - 11.30
- Registration
- 11.30 - 13.00
- Lunch
- We kick off the day with a lunch in the bistro
- 13.00 - 14.30
- The Power of the customer meeting
- Emma Berglund and guests take the stage and dive deep into the challenges and opportunities with the customer meeting as new tools and technologies are tested and evaluated. Was everything successful and what can you learn from their journey?
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Speakers:
Emma Berglund
- 14.30 - 15.00
- Coffee with your colleagues
- Grab a coffee and hang out with industry colleagues and Telia ACE
- 15.00 - 16.00
- ACE & Friends and the road ahead
- ACE & Friends presented by Lena Erlandsson highlights some of our most interesting use cases. Learn and inspire from them before Hans Nahringbauer takes the stage to present the road ahead and what we can look forward to in the coming year.
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Speakers:
Hans Nahringbauer, Lena Erlandsson
