Boost.ai

Intgrate with market-leading bots

Boost.ai is one of the market-leading virtual agent platforms in the Nordic region with advanced AI capabilities and an easy-to-work developer interface. If you use Boost.ai today and want an integrated overall solution together with ACE, this is the feature for you.

With this integration, you are offered an easy-to-configure chatbot widget for publishing of your Boost.ai bot on your website with built-in support for handover to agent for live chat. You also get access to features that show opening hours, queue times and the possibility of easy configuration of case management via available contact routes.

For those of you who currently use ACE Knowledge, it is possible to use guides in the knowledge base in a Boost.ai bot as well as the possibility to use Boost.ai as an integral part of your ACE Knowledge implementation for the online customer meeting.

Bots working together

If you currently use the ACE Chatbot, you can combine it with Boost.ai in the same end user interface (widget) on your website.

As an additional service, it is also possible to voice control your Boost.ai bot for use in the IVR.

In future versions, we will also be able to offer customers to use Boost.ai together with ACE in social media channels, also there with the possibility of handover to agent.